Microsoft Teams In this article Sometimes people in your organization will need to use a phone to call in to a meeting. Microsoft Teams includes the Audio Conferencing feature for just this situation! People can call in to Microsoft Teams meetings using a phone, instead of using the Microsoft Teams app on a mobile device or PC.
You only need to set up audio conferencing for people who plan to schedule or lead meetings. Meeting attendees who call in to the meeting don't need any licenses assigned to them and don't need other setup. For pricing info, see Pricing for Audio Conferencing.
Step 1: Buy and assign Audio Conferencing licenses You must be a global administrator or billing administrator to perform these steps. To buy and assign user Audio Conferencing licenses: Countries and region availability for Audio Conferencing and Calling Plans. Get your Audio Conferencing licenses. If you want to: Try it before you buy it: See Office Enterprise E5 Trial. Assign or remove licenses for Office for business you purchased to the people in your organization who are going to schedule or lead meetings.
If you purchased audio conferencing add-on licenses and Communications Credits licenses, assign them too. For instructions, see Assign Microsoft Teams licenses. To buy and assign pay-per-minute Audio Conferencing licenses: If you're a Volume and Licensing customer, you can get pay-per-minute Audio Conferencing licenses.
For additional information on pay-per-minute Audio Conferencing licenses, see Audio Conferencing pay-per-minute. Country and region availability for Audio Conferencing and Calling Plans. To acquire pay-per-minute licenses, please contact your account representative. Set up Communications Credits for your organization for your organization. Important If Communications Credits haven't been set up, Audio Conferencing won't work for any users with pay-per-minute licenses.
Note If you have Audio Conferencing pay-per-minute licenses, you don't have to assign Communications Credits licenses separately to each user specifically for Audio Conferencing usage you might still need to assign them for other services. Step 2: Set the audio conferencing provider for people who lead or schedule meetings When you assign an Audio Conferencing license to people in your organization who don't have Skype for Business integrated with a 3rd party audio conferencing provider, they are all set up and ready to go!
You don't have to set their audio conferencing provider. If you have users enabled with a 3rd party audio conferencing provider, you must change the provider of those users to Microsoft. To change the provider for a user, see Assign Microsoft as the audio conferencing provider. Step 3: Other admin tasks The following steps are optional, but a lot of admins like to do them: Customize meeting invitations.
The dial-in numbers that are set for the user will be automatically added to the meeting invitations that are sent to attendees. However, you can add your own help and legal links, a text message, and small company graphic.
Set the phone numbers included on invites. This is the phone number that will show up in the meeting that is scheduled by a user. Set auto attendant languages for Audio Conferencing that the Audio Conferencing auto attendant uses to greet a caller when they dial in to an audio conferencing phone number. This step only applies if you're using Microsoft as your audio conferencing provider. Note This feature is not yet available to customers using Office operated by 21Vianet in China. To learn more, see Learn about Office operated by 21Vianet.
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After you purchase new licenses, be sure to assign the licenses to users. A credit check is pending If a credit check is pending, you'll see a "Pending credit check" message, and you won't be able to buy licenses until the credit check is completed. If a credit check is pending, check back later to see if the credit check has completed.